Category Archives: Business

Inbox Zero – A Short Synopsis of The Method

The habit forming tendencies

Getting things done is about being organised which can often start with your email inbox. Applying this method will truly enhance your performance at work. Start now in order to develop the habit of getting things done more effectively. Here are some notes on how to apply the Inbox Zero method to any email inbox you might have.

System for Email – InboxZero

Only way to succeed in dealing with a high volume of email involves a simple repeatable system and complete framework. Simplicity is the key as we reduce the options that an email can be placed under so that you aren’t just reading your emails BUT also actioning each item. You are building walls for your email.

  • Time & Attention are finite;
  • Email is Just a Medium;
  • One place for anything;
  • Process to Zero doesn’t Just Read Your Emails;
  • Convert to Actions.

What is Processing?

More than checking, less than responding. Answer: “So What? What actions do I have to take as a result of this email.” You might have more orders/tasks in your inbox but how do you organise these orders/tasks? Where do you put your emails? The goal is to PROCESS your emails so that you always have ZERO unread emails in your inbox…..

there are five actions in the inbox zero system

The Five Things You Can Do To An Email:

Create five folders to drag and drop you read emails so that you get things done.

Delete useless emails or archive them for later

Delete or Archive: what is useless. You can lose the fear of deleting and get rid of it. If you need something possibly then archive it. For the amount of time that you are dragging it; you need to think about archiving conversations that are good to know but are no longer relevant. Basically ask yourself, what is the minimally byzantine system that will allow you to find it later.

delegate your inbox work

Delegate: forwarding email; can you get this done by asking someone else to do it. You need to drill down with a followup for that person. Get actions done by providing a brief for that worker to follow.

inbox zero responding to an email

Respond: Answer in 5 sentences, 4 sentences or 3 sentences. For now my email will be no longer than 5 sentences. Get the response out as quickly as you can. In your email, you might get a 1 sentence email; you need to find your comfort zone. keep it moving. If you can’t respond to this email in less than 2 minutes then do something else with it.

defer your actions inbox zero method

Defer: your inbox should be for stuff you haven’t read yet but if you’ve read it but you don’t want to act on it you can put items that you want to defer action on in this folder in your email.

Do It Now Inbox Zero

Do: get it done now, just look at the calendar and then drag it. Take notes and create a task note. Create a to do list; do not use email as a to do list. Do not let emails sit around without a reason.

The Processing Habit: you need to make the synaptic leap between the dumb and the smart. You need to actually do these things.

Going forward do email less: Only check your email 1 hour, then do 10 minutes to review emails. Don’t obsess about email; don’t treat it like a fire. Email will crush your life.

Cheat by using filters: Filter low-level high noise. Create a folder for those garbage. Try to automate and keep things simple. Remember? Finite. You need to do less time working on stuff that doesn’t matter and more time on what matters to you.

gmail inbox zero

You need to convince your team that I only respond to emails within 1 hour. Now you are seeing that people are trying to optimise their performance.

gmail inbox zerogmail inbox zerogmail inbox zerogmail inbox zerogmail inbox zerogmail inbox zerogmail inbox zerogmail inbox zero

Lessons from a Masters In Business Administration: Technology and Operations Management

Technology and Operations Management: the Benihana chain in Japan deconstructed the mechanics for a restaurant chain focused on unique customer experiences. Benihana’s innovation was a highly profitable one. Chefs prepare the food at the table, which allows the company to save on kitchen space, while customers were rotated in and out at high speed. A limited menu meant far less waste. And the chefs also entertain their guests. Innovative win, which is now pretty much ubiquitous.

FOMO: is the fear of missing out, which is common in MBA programs when so many activities are occurring simultaneously. You will be overwhelmed with the connections, and the information bombardment…

[This is a synopsis of several books on the MBA experience including What They Teach You At Harvard Business School by P.D. Broughton]

Walt Disney: Create the Platform for Innovation And Take Credit For Everything On That Platform

Snow WhiteWalt Disney was not that great as an animator but he was at the forefront of what logically should happen, but no idea can be realised without finance. He knew how to make gambles on game-changing ideas so much so that he was willing to mortgage his house to create Snow White. Since Disney took so many risks, he didn’t like giving out praise to his animator, he felt he was the only one worthy of praise. Walt always attempted to take as much credit for creative output as possible. After all, nothing would have existed with out a risk taking visionary such as himself. He had a chronic cough especially when he was bored, liked to wear casual sweaters and smoked chesterfields in the meeting, which were regularly scheduled to ensure production was moving on schedule. Disney would animate each ‘voice’ of the each characters but that was the extent of his contribution. No one got credit, not even Walt Disney’s brother Roy who kept the finances in check throughout the development of the Disney empire. This thinking was precisely due to business experiences where Disney had been robbed of value by other manipulators like Charles Mintz.

Disney Strike 1941Disney was viciously anti-union in the 1940s. Walt wanted to reward employees who did exceptional work while refusing to provide salary boosts to mediocre employees, he believed it was his right as the creator of the job opportunities in the first place. He didn’t like to fire most employees directly and delegated that to his top executives. As revenues floundered during the 2nd World War, he had to cut back on staff…The 1941 strike lasted 5 weeks after which the union was solidified much to Disney’s disapproval. Walt Disney later went on the offensive in order to attack Disney was against having cartoonists getting credit generally throughout his life and wanted them to act as functionaries through salary compensation as the sole means of recognition. Walt Disney had meetings transcripts carbon copied to ensure that his instructions were fulfilled.

Disney Attacks Leftwingers