Tag Archives: innovation

Lee Iacocca: Use All Available Arguments To Justify Survival

Blame Government: Poor management had a lot to do with Chrysler’s situation in 1980, but government regulation was also used as justification for seeking a government loan guarantee for Chrysler. Government prevented the Big Three from coming together to develop more fuel-efficient cars or improve safety even though the Japanese took the opposite approach. It was illegal for GM and Chrysler to share their research according to Washington. In addition, Iacocca states that the Motor Vehicle Safety Act of 1966 protected motorists at a cost of $19 billion and the spread of that cost was over 5 million GM cars, 2.5 million Ford cars and only 1 million Chryslers. So, if GM’s research into seatbelts cost $1 million and sold 100,000 cars, each customer paid an extra $10. If Chryslers R&D into seatbelts was $1 million and sold 20,000 cars then the cost was $50 more for each customer. Then the cost of manufacturing was much worse for Chrysler since GM’s volumes were much higher. The EPA paperwork in 1978 was 228,000 pages!

Loan guarantees had already occurred at a total of $409 billion for chemical companies, railroads, farmers, electric companies, shipbuilders, college students, and airlines. So despite public outcry, Chrysler was just following what others had done. In August 1979, G. William Miller left as chairman of the FED to become secretary of the treasury. He supported government intervention in the Chrysler case. Iacocca argued that the other two big car companies were soon to be in trouble and loosing money and that this was a problem facing American industry.

Ideologically, Iacocca could understand why others were against supporting Chrysler since he had always been against much in the way of safety regulations: It was survival of the fittest, water seeks its own level, gov’t weakens the discipline of the marketplace, changing the rules in the middle of the game, etc. The basic view was that the market would work itself out, and Chrysler would have to go bankrupt and reorganize itself. BUT Iacocca disagreed….

Iacocca went to House Subcommittee on Economic Stabilization of the Committee of Banking, Finance, and Urban Affairs to ask for a $1.5 Billion loan guarantee. The reasons to support the Chrysler Loan Guarantee “Government Bailout” were the following:

  1. Yes, Chrysler: a) should not have built products on speculation, b) should not have been in the used-car business, c) should have worked on quality rather than overseas expansion but the energy crisis, regulations and the recession were to blame.
  2. Government had regulated Chrysler into its current mess because the company was investing the bulk of its capital into meeting government regulations;
  3. The Chrysler bailout is not a new precedent since others had already occurred at a total of $406 billion dollars worth;
  4. Bankruptcy is not practical because it would likely lead to liquidation this is because the car servicing of Chrysler models would mean that re-sale values of models would drop, future warrantee coverage would lapse, orders would be cancelled so bankruptcy would be the end of Chrysler and was not a realistic alternative to a government bailout;
  5. Free-enterprise has adapted since the industrial revolution, it is flexible and organic and nobody is playing in a laissez-faire system;
  6. Competition would be weakened without Chrysler especially with Japanese manufacturers entering the US market, Chrysler could not build only small cars because the profit margin is too low at $700 each. Big gas guzzlers are like steaks and small cars are like hamburgers;
  7. The specific congressmen should know how a bankruptcy of Chrysler would effect their constituencies because 600,000 jobs were at stake and the unemployment rate was projected to sore costing unemployment insurance of $2.7 billion during the first year.

Chrysler won its bailout money in Congress with a 2 to 1 margin at 271 to 136. The Senate voted 53 to 44 for the bailout. So the loan guarantee was $1.5 billion. $400 million in new credit and $100 million in discounts on existing loans, and Chrysler had to sell $300 million in further assets. State and local governments had to provide $250 million, $50 million in new stock were issued, and non-union employees had to contribute $125 to pay cuts.

Chrysler was valued at $6 billion and at liquidation would be worth $2.5 billion in 1980 according to the US government.

This is a synopsis & analysis based on Iacocca: An Autobiography and other miscellaneous research sources. Enjoy.

Lee Iacocca: Sacrifice Must Come From the Top Down

Lee Iacocca: Don’t Go Quietly, Address Criticism With Strong Responses 

During the government negotiations over a Chrysler bailout, K&E put ads together to emphasize that Chrysler was in trouble but that America would be worse off if Chrysler no longer existed. The goal was to restore faith in Chrysler directly to the public. People had questions about Chrysler’s future and these newspaper ads addressed those concerns.

Lee Iacocca: Sacrifice Comes From the Top Down

People are willing to accept pain if they know that everyone else is also accepting that pain. After getting the government loan guarantee, Iacocca reduced his salary to $1.00 per year because he believed that leaders should set an example. By doing so (for good pragmatic and cold reasons makes sense) Lee could say that he too was feeling the sacrifice at Chrysler.

With unions, Iacocca put it bluntly that he had “a shotgun to their heads”….there are either thousands of jobs at $17 an hour and none at $20. Over Chrysler, the average working person lost up to $10,000 per year. Meanwhile at GM, Roger Smith cut his own salary by ONLY $1,620 a year while the worker benefits dropped by $2.5 billion. During the downsizings, Iacocca would go to each plant and deliver a speech to those who were loosing their jobs. Chrysler employees made $2.00 less than Ford or GM employees as a result. Even with workers pay cuts of $2.00 an hour the retirees did not get a reduction in benefits because Chrysler could not renege on the pension plan therefore current workers had to suffer. Iacocca even brought Doug Fraser (who was a Union leader) onto the board at Chrysler even though he was a ‘fox in the henhouse’ ie he wanted to squeeze management and margins for worker compensation.

This is a synopsis & analysis based on Iacocca: An Autobiography and other miscellaneous research sources. Enjoy.

Lee Iacocca: Banks Are There To Lend, If Possible

Chrysler Motor Company had traditionally been a heavily leveraged company and borrowed heavily from banks. When heavily leveraged, good times are amazing and bad times are suicidal. To dissuade banks from trying to support a bankruptcy, Jerry Greenwald made it clear that all loans would be tied up for 5 to 10 years before banks could access them again so the banks smartened up. Banks did not want to cooperate much because their survival did not rely on Chrysler. There were outstanding loans with low-interest rates of 9% and others ranging for 12% to 20% then back down to 11% when the loan agreement was finalized. According to Iacocca, ironically, whenever banks were in trouble in foreign countries, the bankers received bailouts without question because the FED is full of bankers itself. There is a double standard with banks that is totally unfair. To get the Canadian banks on side, Chrysler agreed to have Canadians as 11% of the North American Chrysler work force which was easy because the Chrysler New Yorker was being built in Canada.

Negotiating with banks was complicated but Steve Miller used charm and humour to disarm the banks: the result was a total of $660 million in interest deferrals and reductions with a 4 year extension of $4 billion worth of loans at 5.5%. BUT all the banks had to agree to cooperate so everyone got a raw deal. One small bank threatened to screw up the entire loan even though they only had a $75,000 loan with Chrysler. However, finally, all of the banks signed documents and those signatures had to be collected together through a conference call where all banks were present. Finally on June 24th, 1980 the first cheque for $500 million was chased. All of this occurred with Salomon Brothers taking their $13,250,000 off the top immediately leaving $486,750,000 for Chrysler.

This is a synopsis & analysis based on Iacocca: An Autobiography and other miscellaneous research sources. Enjoy.

Lee Iacocca: Keep Suppliers Happy

Chrysler had big suppliers knocking on their door with accounts payable at $800 million per month. Chrysler couldn’t just say that they would be slow to pay their suppliers but they had to say they wanted more spend per month. If this starts to come undone, the suppliers get nervous and act in their own interests, which is a problem. The solution is to always keep suppliers happy.

This is a synopsis & analysis based on Iacocca: An Autobiography and other miscellaneous research sources. Enjoy.

Lee Iacocca: Directly Pitch The Customer to Enhance Credibility

By the mid 1980s, Chrysler was in a strong position thanks in part to the build up of credibility that Iacocca had earned through his leadership. It also helps if you appear in TV commercials to get your message out. Iacocca did not want to do the ads at first because it would be time consuming. The logic of wheeling out the CEO was that a) Iacocca was well known, b) after you make the commercial, customers know you have to go back to work to improve the cars you just mentioned on air.

The best lines from the ads were: “If you can find a better car – buy it!” When the 1981 commercial came out, people thought that Iacocca was running for president because he was talking about Made in America, and the better days were ahead of us. Iacocca became a major celebrity and would be routinely stopped in the streets. Fame is fleeting for Iacocca. He spent a lot of time denying that he wanted to be president of the United States of America. Across the US, the television set was on an average of 42.7 hours per week. So committing to advertise on TV made huge sense for Chrysler.

This is a synopsis & analysis based on Iacocca: An Autobiography and other miscellaneous research sources. Enjoy.