Category Archives: Business

Lee Iacocca: Reject Corruption + Remember That Ideas Matter

In 1956, Iacocca came up with an inventive new way to sell cars when he developed the “56 for ’56“. The policy meant that any customer that bought a new 1956 Ford should be able to do it with a 20 percent down payment, followed by monthly payments of $56 for three years. After the idea was applied across Ford, Iacocca was thought to be responsible for the sale of an additional 75,000 extra cars. Iacocca’s initiative meant that his profile was enlarged resulting in a big promotion to Dearborn, Michigan i.e. headoffice as the head of car marketing. Here, he met Robert McNamara who was one of the Whiz Kids brought in from the Air Force Statistical Strategy team by Henry Ford II to provide managerial talent at the top of Ford.

When Lee worked at Chester, Pennsylvania as a desk Sales rep, he witnessed corruption when reps took bribes, gifts and favours from dealers in order to get a larger allocation of cars into various dealerships. He worked in sales for over a decade being patient with his colleagues. Fleet sales meant allocating new cars to dealerships, since Lee was in sales, and there was a backlog of cars, this gave him a lot of power at an early age. Others would play fast and loose with the truth to create larger bonuses for themselves. Iacocca did not.

This is a synopsis & analysis based on Iacocca: An Autobiography and other miscellaneous research sources. Enjoy.

Lee Iaccoca: You May Change Careers But Perfect Your Craft

As part of his first experiences at Ford, Lee worked on an assembly line where he attached a cap to a harness inside a Ford truck repeatedly…over and over again. The work was not difficult but it was extremely boring. Soon, Lee discovered that engineering no longer interested him. When tasked with drafting a new design for a clutch spring, Iacocca lost all motivation, so he asked to be transferred to sales or marketing. The transition was not easy because Iacocca had to secure the role through his own perseverance. Finally he got a sales role in Chester, Pennsylvania.

According to Iacocca, learning the skills of salesmanship takes time and effort, you have to practice those skills over and over again. Motivation is key. Expect to make mistakes along the way. Sales required time, effort and diligent practice until it becomes second nature. Only through exhaustive practice can a good salesman succeed. There are no naturals in sales. You need to qualify a buyer, which means asking the right questions that might lead to a sale. Most customers do not know what they want, and the sales reps role is to help them figure that out. You need to understand who the car is for in their family and who else is driving it? The most important lesson Iacocca learnt was from his manager in Chester, which was to “make money, screw everything else.” Mistakes are a part of on the job training; they cannot be avoided, but you have to hope that they won’t be too expensive and that you won’t make the same mistake twice. Always own up to your mistakes whenever you make them.

This is a synopsis & analysis based on Iacocca: An Autobiography and other miscellaneous research sources. Enjoy.

Soviet Space Art

LET’S SAY THAT BUSINESS IS RATHER LIKE GOVERNMENT. In the case of the USSR’s space industry, the government was in the business of captivating the imagination of a nation, to inspire young children to study science, and to make the USSR a interplanetary power. Okay, that’s a bit extreme. Great art is used to evoke feelings of pride. However, like Pets.com or many other startup business, the Soviet Space program rushed launches before sufficient tests were conducted; comparable to a company buying an office before having any cashflow. In Silicon Valley, the running joke was that a startup that bought this highly stylised chair at $600 each was doomed upon purchase. In London, there are still startups with decorations, mascots but no cashflow. It’s important to dream imaginatively, but art is supplementary rather than complementary. The USSR should have invested more in testing the N1 Rocket and computer technology and less on the propaganda around it. By the 2000s, the Russian space program became the dominant channel for delivering supplies to the international space station…


Lee Iaccoca: Make Sure You Understand the Entire Business

When Iacocca started at the Ford Motor Company, he, along with other new engineers, were given a graduate scheme rotation of Ford’s numerous stages of operation. Over a period of 9 months they saw River Rouge Plant, which was the largest manufacturing site every built at the time, from every stage of the manufacturing process. Lee worked in the coal and lime stone mines, which were used to turn steel into cars. The jobbing foundry, which produces a single casting of a steel pattern, the production foundry, the ore boats, the tool and die shops, the testing track, forging plant and of course the assembly line at River Rouge. The River Rouge plant, according to Iacocca, was the pride of Ford and many competing car companies made their pilgrimages to Detroit and Dearborn in order to see how it was done first hand. One important early lesson was that new engineers were to be treated with distrust (or even as spies) by the union workers. These college-educated neophytes were not to be trusted by the work horses within the company.

Vertical integration was the approach taken to develop Ford Motor Company and the River Rouge Plant. By definition, vertical integration gives Ford complete control and complete ownership of every aspect of production from the resources to managing the waste. Vertical integration is the antithesis of the modern global auto-manufacturing that sources parts from the most cost effective source. At Ford, it was about saving money because free-trade was not widely accepted. Even the brown gas created in the coke ovens was redirected and condensed to create a light oil which was used in dealerships, the substance was called Benzoil. The iron was put in a molten state in order to create one solid engine block. Every scrap of wood, rubber or metal would be used. Waste from dust in the grinding wheels is reconstituted. Saving a few seconds at one point in the production can be used subsequently in the production process.

This is a synopsis & analysis based on Iacocca: An Autobiography and other miscellaneous research sources. Enjoy.