Part 4: Principle 4 “No One Likes to Take Orders”: giving orders in the form of a question is effective. “You might consider this’ or “Do you think that would work?”
Principle 4: Ask questions instead of giving direct orders.
Part 4: Principle 3 “Talk About Your Own Mistakes First”: A person has made a mistake but it’s no worse than many you have made. We are not born with experience. Humility and praise can help you and me in our daily contacts.
Principle 3: Talk about your own mistakes before criticizing the other person.
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