Technology and Operations Management: the Benihana chain in Japan deconstructed the mechanics for a restaurant chain focused on unique customer experiences. Benihana’s innovation was a highly profitable one. Chefs prepare the food at the table, which allows the company to save on kitchen space, while customers were rotated in and out at high speed. A limited menu meant far less waste. And the chefs also entertain their guests. Innovative win, which is now pretty much ubiquitous.
FOMO: is the fear of missing out, which is common in MBA programs when so many activities are occurring simultaneously. You will be overwhelmed with the connections, and the information bombardment…
